Ring Maintenance

Cleaning your ring.

Materials You'll Need:

  1. Mild dish soap
  2. Warm water
  3. Soft cloth or jewelry polishing cloth
  4. Soft-bristle toothbrush (optional)
  5. Lemon juice and salt (for tougher tarnish, if needed)

Cleaning Steps:

  1. Prepare a Soapy Water Solution:
    • Fill a small bowl with warm water and add a few drops of mild dish soap. Mix until it forms a soapy solution.
  1. Soak the Brass Ring:
    • Place your brass ring in the soapy water solution and let it soak for a few minutes. This will help to loosen dirt and grime.
  1. Gently Clean the Ring:
    • Using a soft cloth or a soft-bristle toothbrush, gently rub the ring to remove any surface dirt or tarnish. Be gentle to avoid scratching the brass.
  1. Rinse Thoroughly:
    • After cleaning, rinse the ring under lukewarm running water to remove any soap residue.
  1. Dry Thoroughly:
    • Pat the ring dry with a clean, dry, and soft cloth. Make sure it's completely dry to prevent water spots or further tarnish.

For Stubborn Tarnish:

If your brass ring has more stubborn tarnish spots, you can try the following method:

  1. Lemon Juice and Salt Solution:
    • Create a paste by mixing lemon juice and salt to form a thick, consistent paste. Use about one tablespoon of lemon juice and one teaspoon of salt.
  1. Apply the Paste:
    • Gently apply the lemon juice and salt paste to the tarnished areas of the brass ring using a soft cloth or a soft-bristle toothbrush.
  1. Rub and Rinse:
    • Gently rub the paste onto the tarnished spots, applying a little pressure. Be cautious not to overdo it, as excessive rubbing can damage the brass. Once tarnish is removed, rinse the ring thoroughly under lukewarm running water.
  1. Dry Thoroughly:
    • Pat the ring dry with a clean, dry, and soft cloth to remove any residue from the lemon juice and salt mixture.

Additional Tips:

  • Avoid using abrasive materials, harsh chemicals, or commercial brass cleaners, as these can damage the brass and remove its patina.
  • Store your brass rings in a dry, cool place away from moisture and direct sunlight to prevent tarnishing.
  • You can also apply a thin coat of clear nail polish to the inside of the ring to create a barrier between the metal and your skin, which can help slow down tarnishing.

Regularly cleaning and maintaining your brass rings using these gentle methods will help keep them looking their best while preserving their natural beauty.

 

Ask Away

How do I place an order?

To place an order, simply browse our website, select the item(s) you like, and click the "Add to Cart" button. Follow the checkout process to complete your purchase.

Can I make changes to my order after it's placed?

We process orders quickly, but if you need to make changes, please contact our customer service team as soon as possible, and we will do our best to assist you.

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer PayPal as a payment option.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected during checkout. We provide estimated delivery times during the checkout process.

Do you offer international shipping?

Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location.

Can I track my order?

Yes, you will receive a tracking number via email once your order is shipped. You can use this number to track the status of your shipment.

What is your return policy?

Our return policy allows for returns and exchanges within 30 days of the delivery date. Please refer to our Return and Exchange Policy for detailed information.

Do you offer customization or personalized jewelry?

Yes, we offer customization on select items. Please contact our customer service team to inquire about personalized jewelry options.

How do I care for and clean my jewelry?

We provide care instructions for each type of jewelry on our website. Generally, gentle cleaning with a soft cloth and storing jewelry in a cool, dry place is recommended.

What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately with photos of the item and its packaging. We will assist you with a return, exchange, or refund.

Do you offer warranties on your jewelry?

Some items may come with a warranty. Please check the product description or contact our customer service team for warranty information on specific items.

How can I contact your customer service team?

You can reach our customer service team by thecoycollective@gmail.com Our dedicated team is here to assist you with any questions or concerns.

If you have any other questions or need further assistance, please don't hesitate to contact our customer service team. We're here to make your shopping experience as enjoyable as possible.